Buying Online & Delivery
We hold one inventory for our all our lovely homeware & gifts but wee mistakes can happen sometimes our stock count can be out by 1 so please forgive us if something is out of stock.
Our shop is next door to the post office, and we ship all of our online orders using Royal Mail. We try to keep the cost of postage we charge you in line with the actual cost, if you think the postage cost is out of line then drop us a line and we can amend. We offer free second class postage on any orders over £40.
We aim to post everything ordered by 2pm same day. Often meaning if you pay for first class you will receive your order the next day.
First Class with Royal Mail means you should receive your item in 1-2 days. Second class is 3-4 days. During busy times (mainly December) times can be longer. Please contact us if something has not arrived within these timeframes, Royal Mail always ask where possible that a full 14 days is given for an item to arrive before they will class as missing in their network. If your item is classed as missing you will receive a full refund for the item including the postage if we are unable to replace the item.
We don't include a packing slip in the parcel as we think this is a waste of paper. If you need a further receipt please just ask.
Where possible for all orders we recycle boxes and packaging that we have received in store, please reuse or recycle when it reaches you.